Home : For professionals

Notification requirement

Improve outcomes for mothers and babies

The Healthy Pregnancy Program has been shown to improve outcomes for both mothers and babies, resulting in increased birth weight and gestational age. Timely pregnancy notification maximizes the opportunity for the program to have a positive effect on the member and her pregnancy. This program is designed to be a resource for mothers and complement the care you provide. This is a notification program, rather than a precertification, preauthorization or medical necessity determination. Notification should occur at the first prenatal visit.

Three easy ways to notify

1. Use the Healthy Pregnancy Program fax form and fax to 1-866-549-8598
2. Call 1-888-936-7246
   • Press prompt 1 for "Pregnancy Notifications"
   • Representatives are available Monday – Friday, 8 a.m. – 5 p.m. CST
   • Multiple notifications may be given during one call
   • Calls placed after hours or when lines are experiencing greater than anticipated call volume, you may leave a message and a representative will return your call
3. Call our United Voice Portal line at 1-877-842-3210
   • Enter or say your Tax Identification Number (TIN)
   • Say "Care Notifications"
   • Enter patient subscriber number
   • Say or enter the patient date of birth
   • Say "Healthy Pregnancy" (4th option)
   • Multiple notifications may be given during one call
   • Calls placed after hours or when lines are experiencing greater than anticipated call volume, you may leave a message and a representative will return your call

As of January, 2008, UnitedHealth Premium-designated physicians will no longer be exempt from notification. In other words, all physicians caring for a pregnant UnitedHealthcare patient must notify UnitedHealthcare of the pregnancy.

Fax form for notifying when the patient is no longer pregnant